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Harvest Time Registration

Harvest is available as a web app, iOS app, Android app, macOS app, and Windows app. It also has integrations with multiple tools. Just download the apps for your platforms of choice.

Why time tracking?​

Time administration is important for CloudSuite. Why? Because it is the source data for:

  • Invoicing Retainers and customer projects
  • Apply for WBSO subsidies (Product development hours)
  • Project analysis (how did we do vs. budget)
  • Management reporting (Grafana dashboard)

Garbage in is garbage out - so without proper booking, the data loses its value. Below we give you some guidelines and tips on correctly booking time in Harvest.

Basic rules for time writing​

Basic rules​

  1. When you work in a sprint from Jira, use the Harvest timer in Jira! This provides a direct link to the issue (also for customers) with your time entry.
  2. If you are not working from Jira, you can open Harvest in your browser, select the project, and enter a description manually:
    • Make sure that it is clear and understandable to others (it will be used in the Retainer reports)
    • If you are working on client issues (or Retainers), the description will be shared with clients, so make sure it is understandable, grammatically correct, and starts with a capital letter.
  3. If you can't find the project, client, or task in Harvest, ask the PM to create the project or make sure you are part of the project team so you can log your time.
  4. Hours logged for international customers such as Item / Despec or Stylex should always be in English.

What hours do I need to enter Harvest?​

  • Enter ALL working hours:
    • Internal hours (meetings or other activities)
    • External hours (billable and non-billable)
  • You also need to book Time off like Annual holidays, Vacations, Exceptional leave, and Sick leave.

How can I enter time in Harvest?​

There are several ways to enter time in Harvest:

1. Harvest Timer in Jira (on the right side)​

  1. Select the correct project
  2. Select the task
  3. The Jira issue link is added automatically
  4. Click Start Timer/ Stop Timer
  5. The entry will be registered like this:

2. Open Harvest in your browser​

  1. Go to http://teamcloudsuite.harvestapp.com/time
  2. Click New Entry (the green + button)
  3. Follow the same steps as described in Option 1

3. Use a browser extension​

  1. Chrome extension
  2. Harvest for Mac

4. When to use which project​

We have several projects that can be used. Below is a list of all the projects you can choose from.

  • Project and Retainer Hours (customer specific)
    Every (onboarding) project and customer with a retainer has a project. If you are working for a customer with a retainer or working on a project, log those hours on those projects.
  • [INT] Internal Hours
    Here, you can log all hours that involve the entire company. Examples are the Release Demo, Quarterly Meeting, and mail/chat administration.
  • [PS] Professional Services
    Here, you can log all hours unrelated to one specific customer but involve multiple customers or projects. PS meetings can also be logged here, for example, the Consultants Meeting.
  • [PS] Scrum / Agile
    All scrum meetings can be logged within this project. You can select the meeting you’ve attended in the tasks.
  • [SUP] CS - Service Desk
    The issue must have the label Support! All support issues can be logged here. Select the customer in the tasks, and in the notes field, you fill in the details or use the Jira link when entering the hours from Jira.
  • [HR] Annual Holiday & Time Off
    When there is an annual holiday like such as Christmas or New Year you log hours in this project. Also when you go on a holiday or take a day or a few hours off.
  • [HR] Medical Leave & Sick days
    When you are ill or have a doctor's appointment, you can log the hours in this project.
  • [HR] Exceptional Leave You may have an emergency at home that requires you to leave; you can then log these hours on this project.
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