Specific Situations

📄️ Account Activation (Front-End)

To open the Change Password page, you need to generate a one-time activation link.

📄️ Action Order Button

When creating the front-end for an action order button, the following must be set.

📄️ Finding Shop Details

There are some shop details that you need to find regularly. These are listed in this article.

📄️ Checkout Configurations

The checkout consists of steps which are divided into actions. The reason you would define multiple actions within one step is for display purposes of the checkout timeline.

In April 2025 we re-released the feature that validates cross-site request forgery tokens. The feature is disabled for all existing customers, and can be enabled via the Foresee website. The setting is called Csrf_enabled.

📄️ Custom Inserts

Custom (page) inserts are used for displaying basket bargains. These are promotions that are displayed in the basket and can be added to the basket during checkout. To create a basket bargain, several steps need to be taken in the CMS, on the Front-end, and in the shop settings.

📄️ Using Lists in the Product Description

In a product description, it is possible to create a list of items that shows up nicely on the shop.

📄️ Registration Forms for International Customers

To set up registration forms in the CloudSuite App, go to Stores > Registration Forms.

📄️ Return Merchandise Authorization (RMA) Module

When creating the front-end for the Return Merchandise Authorization or RMA module, note that reasons for return must be configured in the ec.text model. If not, the form will not be valid for submission.

📄️ Shop Emails

The CloudSuite platform offers various default email templates that are sent based on specific triggers. Shop emails are set up during the implementation of the shop. Changes need to be handled by our Support team, since errors are easily made without a proper knowledge of Jinja templating.

📄️ Speed Ordering

When creating the front-end for the speed ordering functionality, note that to enable the .csv upload, SPEEDORDERCSV_UPLOAD must be set to Yes in Foresee.

📄️ PDP: Upselling and Cross-Selling

When creating the front-end for the various cross-selling and upselling options, take note of the following.

📄️ VAT Check: VIES

The export of goods to other countries within the EC (Intra-Community supply) is subject to 0% VAT, since the purchaser pays the VAT locally in their own country. A supplier is responsible for checking the VAT number before they ship goods with a 0% VAT rate.

📄️ VAT Switch

If a shop is set to show prices excluding Value-Added Tax (VAT), the VAT Switch feature provides a simple switch by which shop visitors can display prices including VAT. This switch is typically located in the shop's header, ensuring easy access at all times.